Privacy Policy

Your privacy is important to us. Here's how we handle your data.

This Privacy Policy describes how Percept Technology Labs LLC ("we," "us," or "our") collects, uses, and discloses your information when you visit our website or use our technology solutions and software development services (collectively, the "Services").

Information We Collect

We may collect several types of information, including:

Personal Information: Name, email address, phone number, company name, and any other information you provide through our contact forms or correspondence.
Client Data: In the course of providing our Services, clients may provide us with access to their confidential data, including systems, codebases, APIs, and other business-sensitive information ("Project Data").
Usage Data: We automatically collect information about your device and how you interact with our website, such as your IP address, browser type, pages viewed, and the dates/times of your visits.

How We Use Your Information

We use the information we collect for various purposes:

To provide, maintain, and improve our Services.
To process your inquiries and respond to your requests for quotes or information.
To perform our contractual obligations, which includes using Project Data to deliver and support our technology solutions and reports for our clients.
To communicate with you about our services, promotions, and updates, where permitted.
To monitor and analyze trends, usage, and activities in connection with our website.

Data Security and Confidentiality

We implement a variety of security measures to maintain the safety of your personal information and Project Data. Access to sensitive Project Data is strictly limited to authorized personnel who require it to perform their job duties. We treat all Project Data with the highest level of confidentiality and do not share it with third parties, except as required to provide the Services (e.g., deploying to a client's infrastructure or integrating with third-party systems on a client's behalf) or as required by law.

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Client Project Data is retained for the duration of the service agreement and for a reasonable period thereafter for support and archival purposes, unless otherwise instructed by the client.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.